Facts of Managed Services

What Managed Services Means to Your End Users:

• Predictable and Scaleable Monthly Costs
• Higher return on investment
• Scales as you do to ensure your network continues to support your needs
• Improved Network Reliability
• Proactively stops the majority of issues before they happen and reduces the impact of events if and when they do occur
• Increase Staff Productivity
• Less downtime for your staff
• Reduce Risk of Internal Threats
• Fewer risks from security threats and backup failures

Bottom Line impacts of IT Challenges:

• Average PC Downtime Incident Time and Cost (IDC)
• Average downtime= 17 hours @ $30 per hour of downtime or $510 per incident per user
• Downtime Effects Your Productivity
• One hour of downtime for a $4M revenue company costs $2000/hr
• The average company in the US experiences 3 hours of downtime per week
• $2000/hour x 2 hours x 4 weeks = $16,000/month

The Reliability of Their Desktops:

• Largest and least managed part of IT systems: desktops
• When your users can’t use their desktops they can’t work
• Unmanaged desktops represent the single largest security weakness in your organization
• Desktop value is not the hardware
• Data
• Value of work done
• Software vendors are cracking down on license violations

Email Threats:

• The cost of spam has more than doubled, costing an average of $1,934 per employee of lost productivity. The cost in 2003 was $874 per employee a year- According to eWEEK.com